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     So what is the story with VoIP?
 
   Free phone calls? Or just bad signal and reliability?
VoIP is not a very difficult concept. It is the conversion of your voice into digital signal packets which are then sent using the Internet Protocol across the web. There are many many different versions and variations so which should you consider using? Well to start lets just consider why you might want to use VoIP and that will help us decide if we do want to use it.
 
Who Should Be Using It?
The biggest single advantage of VoIP is that when you are calling another VoIP user, the call is free. Yes you heard me right, FREE. This is because it is just like sending an email or looking at a web page, the traffic is just travelling a path that is directly connected via the internet and so there is no toll to pay. This means that it can provide significant savings to the home user and will be useful to anyone who makes a reasonable number of calls. If you have a group of friends that you are always talking to and you all have an internet connection then it will be a simple task to start making big savings and even being able to hold a conference between you all with everyone able to talk and listen at the same time, and even see each other using webcams.
 
What Do You Need?
It should be noted that VoIP is a solution that should be considered only by those of us who connect to the internet via contract subscriptions as using dial-up pay-as-you-go does really defeat the object. It is also worth mentioning that VoIP is always a better option if used on Broadband or better as the internet is not a guaranteed network - you can loose the signal if there is a sudden high demand - and VoIP needs as much help as it can get to maintain a bandwidth sufficient to carry your voice over the whole signal path. If you do have broadband at each end then you will find yourselves able to have voice and video conversations with one or many people at the same time without too much trouble.
 
VoIP can begin with simply having a microphone plugged into the soundcard of your computer and a messenger program like Windows Messenger™ MSN Messenger™, Yahoo Messenger™, Skype™ or AOL Messenger™. You may want to use a traditional looking phone connected by USB which are available for all of these applications or you may want a hardware solution which allows you to just plug in a normal phone and dial as you are used to doing.
 
Which Way Is Best?
Your situation and preference are the two biggest factor here really. If you are going to be calling a group of friends then consider all choosing the same method or application - i.e. everyone uses Windows Messenger™ or whatever - as you will then be able to intercommunicate without bother. If you are looking to use your VoIP system as your main phone line or as a second phone line for the house then you will most likely want a handset that is constantly working. The main drawback of something like Yahoo Messenger™ is that it is a non-standard, server specific calling server. By this I mean that if you want to call a normal phone, you must pay credit to BT or Skype or whoever. If you go with a standardised system like SIPs with 'Windows Messenger v 5.1 (you can download this from Softpedia.com) then you can call any other SIPs users who may use hardware solutions like VigorTalk or Vigor routers.
 
Here are a few pros and cons of each:
 
Solution Provider Type Pros Cons
Yahoo Messenger

 

 

Yahoo and BT

 

 

PC Application

 

 

  • Free and easy to use even for beginners with support for Voice, Conferencing and Video and Games
  • Mostly reliable voice and reasonable video even across continents
  • Smileys and other fun add-ons

 

 

  • Will only connect via BT or to other Yahoo Users
  • A big application for what it does
  • Gets stuck at sign in sometimes
  • Is not compatible with AOL or  MSN/Windows Messenger or Skype
  • Monthly fee for an incoming number
Windows and MSN Messenger

 

 

Microsoft

 

 

PC Application

 

 

  • Windows Messenger  version 5.1 or above can use a SIPS server like DrayTel.org so you can choose a provider  and get service options like voicemail, call transfer etc (Not MSN or Live essenger)
  • No rental costs for an incoming number with SIPs
  • Windows, Windows Live and MSN messenger can intercommunicate
  • Supports voice, games, application sharing and video
  • Comes free with Windows XP
  • Free calls to any other VoIP on SIPS or MSN/Messenger
  • Not as intuitive to use as Yahoo but still OK
  • Often Has signing in trouble
  • Not compatible with Yahoo or AOL
  • Is not free to call Skype or Yahoo

 

 

Skype

 

 

Skype/EBay

 

 

PC Application

 

 

  • Very easy to use and very popular all over the world
  • Excellent support for many USB 'Skype' Phones
  • Easy to add credit for normal calls and get an incoming number
  • Good voicemail service
  • Supported by PDAs etc
  • Like Yahoo you have no choice over your supplier
  • Voicemail is at an extra cost
  • Not compatible with Yahoo or AOL
  • Not free to call other VoIP users unless they use Skype
DrayTel/DrayTek VigorTalk

 

 

DrayTel.org

 

 

PC Application or hardware such as VigorTalk or Router

 

  • Can be accessed from a normal phone in your house, plugged into a VigorTalk or Broadband Router
  • Supports Call Transfer, Voicemail, Call Waiting etc
  • Can be used with Windows Messenger v5.1 or later
  • No fee or monthly rental for an incoming number
  • Always online to receive calls
  • No noisy PC required, just a normal phone and a VigorTalk or Vigor router
 
  • Not compatible with AOL/Yahoo/Skype  unless they pay for an incoming number and you will still be charged per call
  • Free to Windows Messenger 5.1 or later when using SIPs
  • No webcam or conferencing
Lycos

 

Lycos

 

PC Application

 

  • 100 Free minutes to any US numbers from anywhere in the world (NOT UK numbers)
  • Free to other Lycos users
  • Free incoming number
  • Service is only free in the US

 

So in conclusion, if you are going to talk to a group of friends - wherever they are - agree on your VoIP application in advance so your conversations will be free. Yahoo, Skype and Co. allow for free setup as long as you don't want a traditional phone calling feature. Lycos lets  you have a free incoming US number, and Windows Messenger lets you have a free incoming number with a SIPs registrar for calling other SIPs users. If you don't want to be tied to the PC to make and receive calls then go with the SIPs hardware option like VigorTalk as you will not have to worry about organising times for being online etc, you can simply just wait to be called like a traditional phone.

         VigorTalk Benefits......
  • Cheap phone calls to conventional phone users

  • Free calls to other VoIP users or Windows Messenger

  • The phone system can even be incorporated with the normal phone system to reduce the cost of all calls - (this service is subject to availability)

  • Free 0870 number with NO line rental

  • Always online

  • Free £2.00 call credit with each VoIP VigorTalk for calls to normal phones, call costs are listed to the right ->

 tell me more....

Select the items that apply, and then let us know how to contact you.

Send me further details on VoIP services
Please contact me regarding VoIP using the details I have supplied below

Name

E-mail

Phone

 Popular Destinations - Standard Tariff 

UK (Local/National Geographic)

1.4p

UK Freephone ('0800')

0p

UK Mobile

14p

UK '3' Mobile

19p

UK (Local Non-Geo '0845')

6p

UK (National Non-Geo '0870')

12p

USA

1.4p

Ireland

1.7p

Spain

1.7p

Austria

1.7p

Australia

1.7p

France

1.7p

Germany

1.7p

Greece

2.6p

Russia

4.3p

India

11p

Israel

3p

Nigeria

6p

Antarctica

49p

Prices are in pence per minute and exclude VAT

UK VAT @17.5% is added to all call costs. Call costs are to fixed landlines.
Prices correct @ 1/9/04; subject to change.

 

 
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